Refund Policy

Overview

Agentic AI Staffing offers a 7-day money-back guarantee after delivery of your agent. We want clients to have time to use the delivered product in a real setting and decide whether it works to their liking.

If the delivered agent does not work as agreed and Agentic AI Staffing cannot correct the issue, you may request a full refund during that 7-day window. If you simply decide you do not want the product for reasons unrelated to our failure to deliver or correct the agreed scope, approved refunds are issued minus a non-refundable 10% build and setup fee, which covers the core cost of delivery, implementation, and business expenses already incurred.

7-Day Money-Back Guarantee

The 7-day review window begins when the delivered agent is provided to the client and ready for use.

During that period, the client may use the agent, test the workflow, and decide whether the product is a fit.

If the delivered agent does not work as agreed and Agentic AI Staffing cannot correct the issue, the client may request a full refund during that 7-day period. If the client simply decides they do not want the product for reasons unrelated to our failure to deliver or correct the agreed scope, any approved refund will be reduced by the non-refundable 10% build and setup fee described above.

Subscription Clients

For subscription clients, delivery includes ongoing monitoring, maintenance, and fixes as part of the subscription. If something is wrong, broken, incomplete, or not performing as intended, Agentic AI Staffing will continue to fix and monitor those issues as part of the service.

If the delivered agent does not work as agreed and Agentic AI Staffing cannot correct the issue, the client may request a full refund within 7 days of delivery. If the client simply decides they do not want the agent for reasons unrelated to our failure to deliver or correct the agreed scope, they may request a refund minus the non-refundable 10% build and setup fee.

Self-Hosted Or Paid-In-Full Clients

If the client is self-hosting and not on a subscription, which means the build has been paid in full, the client also receives a 7-day review window after delivery.

During that 7-day period, the client may request changes or request a refund. If the delivered agent does not work as agreed and Agentic AI Staffing cannot correct the issue, the client may request a full refund. If the client simply decides they do not want the product for reasons unrelated to our failure to deliver or correct the agreed scope, any approved refund during that period will be issued minus the non-refundable 10% build and setup fee.

After the 7-day period, additional technical work for self-hosted clients may be billed unless the issue was caused by Agentic AI Staffing.

Support Commitments

Automated support provided by Agentic AI Staffing remains available at no charge.

If an issue is caused by our error, defect, or implementation mistake, support to correct that issue will be provided at no charge.

If a self-hosted client requests additional technical help beyond automated support after the 7-day review period, and the issue is not caused by our error, that additional work may be billed separately.

Third-Party Costs

Third-party costs such as LLM usage, voice minutes, domains, hosting, platform fees, software subscriptions, advertising spend, and external vendor fees are not refundable through Agentic AI Staffing unless we expressly agree otherwise in writing.

How To Request A Refund

Refund requests must be made within the applicable 7-day review window. Requests can be sent to billing@agenticAIstaffing.com or info@agenticAIstaffing.com.

Privacy

Information submitted through this website or during service delivery is also handled under our Privacy Policy.